Charity Superstore

Supporting Our Stores

Newmarket Open Door charity superstores are full of incredible hand picked vintage and second hand clothing, electricals, furniture, art work and more. The charity stores help to raise funds for our Supported Housing project, informal training and support to disadvantaged people who may be between jobs, those recovering from an illness or substance misuse and give them a home in the world of work.

Newmarket Superstore

Unit 2, Craven Way, Newmarket

To contact Newmarket Store call (01638) 660900 for enquiries, collections and deliveries. Please leave a message on the voicemail.

Mildenhall Superstore

20A Hampstead Av.
Mildenhall, IP28 7AS

To contact Mildenhall Store call (01638) 718036 for enquiries, collections and deliveries

How to Donate

Making a donation is easy! Simply bring your item(s) to our Superstore during opening hours and talk to a member of staff or volunteer. Never leave a donation without discussing it first with us. If you’re items are too big to be easily dropped off, for example large pieces of furniture, our team may arrange a collection.

Call 01638 660900 to book a collection in Newmarket and 01638 718036 if in Mildenhall . We offer pick-ups within an hour on an agreed date in order to try and minimise any disruption to your normal routine and to make effective use of our van. Should there be last minute problems we will telephone you to rebook.

We Collect and Deliver!

Our collection catchment area is from Cambridge in the West to Bury in the East and Mildenhall in the North and towards Haverhill in the South. We do travel further afield for gold bullion. Give us a call to find out more.

We charge for deliveries
£10 for Newmarket and immediate villages, £15 for neighbouring settlements, and by pre-agreed price for further afield.

CCTV IN OPERATION
Fly Tipping is a Criminal Offence

Fly-tipping is a criminal offence punishable by a fine of up to £50,000 or 12 months imprisonment if convicted in a Magistrates’ Court. The offence can attract an unlimited fine and up to 5 years imprisonment if convicted in a Crown Court. Fly-tipping is illegal.

What we
accept

  • Furniture of good quality
  • Clothing
  • Bric-a-brac
  • Books
  • Electrical Equipment in good working condition
  • DVDs, CD’s and Vinyls
  • Tools
  • Household linen and Curtains
  • Perfect China and Glassware
  • Working, flat screen TVs

What we
don’t accept

  • Furniture without valid fire labels
  • Baby car seats
  • TVs (unless flatscreen)
  • Video and music tapes
  • Fridge/Freezers (unless nearly new)
  • Photocopiers
  • Gas bottles
  • Large flat pack items
  • Liquids, including paraffin, petrol, paints etc.
  • Quilts and duvets
  • Christmas trees out of season!

We only have a limited amount of space and want to store the best quality items. Any waste has to be paid for by the charity to recycle so please donate responsibly. Thank you for understanding.

How to Join Us

All volunteers and trainees complete an application form and are interviewed, on starting they receive induction training and a copy of the Volunteers Handbook

You can volunteer any time between 9.30 am and 4 pm six days per week. Hours are flexible to suit volunteers and trainees.

  • Drive one of our vans – Provided you are over 25 and have a clean driving licence
  • Help with collections and deliveries – Provided you are able to lift a reasonable weight
  • help run our on-line sales operation
  • Sort and display bric-a-brac, clothing and furniture
  • be our communications and social media volunteer
  • be our marketing and fund raising guru
  • enjoy yourself!