Chief Operating Officer – Kerri Davies
Kerri serves as Chief Operating Officer at Newmarket Open Door, bringing extensive operational and leadership experience from the health and social care sector. Prior to stepping into the COO role in May 2025, she served as Operations Executive within the organisation, contributing to service delivery and operational development at a strategic level.
With a background in regulatory leadership, Kerri was previously the CQC-registered individual responsible for regulatory compliance of highly complex services supporting individuals with profound disabilities and significant health needs, ensuring safe, person-centred care in line with regulatory standards.
A passionate advocate for grassroots impact, Kerri combines strategic oversight with a hands-on, values-led approach. At Newmarket Open Door, she plays a central role in delivering the charity’s mission, overseeing service delivery, compliance, and organisational development.
Outside of her professional role, Kerri finds balance in nature and values time spent with her family.
Accommodation and Business Support Manager – Tracey Dove
Tracey began her journey with Newmarket Open Door in October 2000 as a volunteer, taking a career break to raise her young family. After six months of dedicated service, she transitioned into a staff role as a support worker. Over the years, her responsibilities grew and evolved, and today she serves as the Administration and Business Support Manager.
Having witnessed the transformation of Portland House, from its early days in 1999 with just seven bedspaces to its current nineteen, Tracey has been a steady presence through countless changes. One of her greatest joys is seeing former residents flourish, many of whom she still sees around town, thriving in their new chapters.
Outside of work, Tracey finds happiness in singing with a local choir, enjoying holidays, spending quality time with her granddaughter, and walking her beloved dog.
Service Manager – Sonia Paxton
Retail and Community Outreach Manager – Brett Callaby